MinuteClinic Launches New Virtual Care Offering in Seven Additional States (2024)

MinuteClinic Video Visits are available 24 hours a day, seven days a week through the CVS Pharmacy App

WOONSOCKET, R.I. — CVS Health (NYSE: CVS) today announced that MinuteClinic, the company’s retail medical clinic, has rolled out its new virtual health care offering in seven additional states. People with minor illnesses and injuries, skin conditions and other wellness needs can now seek care through MinuteClinic Video Visits, a telehealth offering, in the states of Delaware, Kentucky, Louisiana, Nebraska, Rhode Island, Utah and Vermont. MinuteClinic Video Visits provide patients with access to care 24 hours a day, seven days a week from their mobile device.

“We’re excited to introduce MinuteClinic Video Visits to people in seven additional states,” said Marc-David Munk, MD, MPH, MHCM, Chief Medical Officer, CVS MinuteClinic and Associate Chief Medical Officer, CVS Health. “At CVS Health, we’re committed to delivering high-quality care when and where our patients need it and at prices they can afford. This new MinuteClinic service offers even more patients access to an innovative, on-demand health care option right from their cell phone.”

MinuteClinic has been testing telehealth as a method of increasing access to care in recent years. During the initial phase of testing, a CVS Health study found that 95 percent of patients who opted to receive a telehealth visit were highly satisfied with the quality of care they received.Polinski, J. M., Barker, T., Gagliano, N., Sussman, A., Brennan, T. A., & Shrank, W. H. (2016). Patients’ Satisfaction with and Preference for Telehealth Visits. Journal of General Internal Medicine, 31(3), 269–275. http://doi.org/10.1007/s11606-015-3489-x In the same study, 95 percent of patients were satisfied with the convenience of using the telehealth service and the overall telehealth experience. Those results led the company to develop MinuteClinic Video Visits.

Working collaboratively with Teladoc (NYSE: TDOC), the global leader in virtual care, and leveraging Teladoc’s technology platform, patients can receive care via a MinuteClinic Video Visit, initiated through the CVS Pharmacy app. Patients who opt to seek care through a fully customized MinuteClinic Video Visit experience the same high-quality, evidence-based care they receive at traditional MinuteClinic locations inside select CVS Pharmacy and Target stores.

A video visit can be used to care for patients ages two years and up who are seeking treatment for a minor illness, minor injury, or a skin condition. Each patient will complete a health questionnaire, then be matched to a board-certified health care provider licensed in their state, who will review the completed questionnaire with the patient’s medical history, and proceed with the video-enabled visit.

During a MinuteClinic Video Visit, the provider will assess the patient’s condition and determine the appropriate course of treatment following evidence-based clinical care guidelines. For patients who require a prescription as part of their treatment plan, the provider will submit the prescription to the patient’s preferred pharmacy. If it is determined the patient should be seen in person for follow-up care or testing, the provider will recommend that the patient visit a health care provider in their community, such as their primary care provider or a nearby MinuteClinic location.

A MinuteClinic Video Visit costs $59, which is currently payable by credit card or debit card. Insurance coverage will be added to the experience in the coming months. The service, first introduced in August 2018, is now available in 16 states - Arizona, California, Delaware, Florida, Idaho, Kentucky, Louisiana, Maine, Maryland, Mississippi, Nebraska, New Hampshire, Rhode Island, Utah, Vermont and Virginia - and Washington D.C. and is expected to be available nationwide, where allowed, by the end of 2018.

About CVS Health

CVS Health is a pharmacy innovation company helping people on their path to better health. Through its more than 9,800 retail locations, more than 1,100 walk-in medical clinics, a leading pharmacy benefits manager with approximately 94 million plan members, a dedicated senior pharmacy care business serving more than one million patients per year, expanding specialty pharmacy services, and a leading stand-alone Medicare Part D prescription drug plan, the company enables people, businesses and communities to manage health in more affordable and effective ways. This unique integrated model increases access to quality care, delivers better health outcomes and lowers overall health care costs. Find more information about how CVS Health is shaping the future of health at https://www.cvshealth.com.

Media Contacts

Erin Pensa
CVS Health
401-770-4786
Erin.Pensa@cvshealth.com

Amy Lanctot
CVS Health
401-770-2931
Amy.Lanctot@cvshealth.com

MinuteClinic Launches New Virtual Care Offering in Seven Additional States (2024)

FAQs

When did CVS acquire MinuteClinic? ›

MinuteClinic was acquired by CVS in July 2006. March 2000 (as QuickMedx, Inc.) Woonsocket, Rhode Island, U.S. MinuteClinic is the first retail health care provider to receive an accreditation from The Joint Commission.

Who owns CVS? ›

CVS pharmacy Inc. Lowell, Massachusetts, U.S. U.S. The chain was owned by its original holding company Melville Corporation from its inception until its current parent company (CVS Health) was spun off into its own company in 1996.

What is the business model of the minute clinic? ›

The business model of CVS MinuteClinics is predicated on delivery of 1) convenient, 2) high quality, and 3) cost-effective[i] healthcare services outside of the traditional healthcare system.

What did CVS used to be called? ›

CVS Health
FormerlyCVS Corporation (1996–2007) CVS Caremark Corporation (2007–2014)
PredecessorMelville Corporation
Founded1963 in Lowell, Massachusetts, U.S.
FoundersStanley P. Goldstein, Sidney Goldstein, Ralph P. Hoagland III
HeadquartersWoonsocket, Rhode Island , U.S.
17 more rows

Does Target own CVS? ›

CVS Health bought Target's pharmacy and clinic businesses in 2015 for roughly $1.9 billion. The initial deal brought 1,672 pharmacies across 47 states under the CVS name.

Is CVS owned by Walmart? ›

No they are owned by different companies. Target and cvs have an alliance because they bought out the pharmacies in target.

Who is CVS merging with? ›

Merger announcement

The CVS-Aetna deal is the biggest health care merger in U.S. history. The AMA immediately began analyzing the merger's likely impact on competition.

Is CVS owned by Walgreens? ›

No, Walgreens, Rite-Aid, and CVS pharmacy are not owned by the same parent company. Each of these pharmacy chains operates as a separate and independent company with its own ownership and management. Walgreens: Walgreens is owned by Walgreens Boots Alliance, Inc., which is a publicly traded company.

Where does CVS make most of its money? ›

Prescriptions and More

CVS's pharmacy division is responsible for more than 67% of its revenue.

What is the Mayo Clinic model? ›

1 ) MAYO MODEL OF CARE: The model of care is a set of principles defined by the Mayo brothers in the early years of Mayo Clinic. It is the guide for how we work together to deliver coordinated care across the continuum to our patients, through a multidisciplinary team approach to treating the whole patient.

What is the competitive advantage of CVS? ›

Competitive Advantages

Their free cash flow yield is higher than their biggest competitor Walgreens at 8.98% versus 6.66%. Secondly, they are the industry leader in pharmacy services and PBM solutions.

When did CVS acquire signify health? ›

March 30, 2023 - CVS has finalized its acquisition of the home healthcare company Signify Health, which aims to accelerate value-based care and improve health outcomes.

Is CVS leaving California? ›

CVS announced a few years ago that it would close 900 stores by 2022 and 2024 The closures include a recent announcement to shutter another San Francisco locationwhich now has 12 stores in total.

What drug store did CVS buy out? ›

1990-2004: CVS acquires multiple companies including Peoples Drugs, Revco and Eckerd drug stores.

Is CVS owned by Aetna? ›

CVS Health-owned Aetna on Monday rolled out a plan design that would steer patients toward its parent company's brick-and-mortar locations — a key concern of antitrust regulators in reviewing the almost $69 billion megamerger that closed in 2019.

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