Talecris Plasma Resources - Rockford, IL - Reviews, Appointment & Contact (2024)

Catherine Alt

I have attempted to donate at this location several times. My 1st attempt I called twice to make sure it wasn’t to late in thr day to donate. I was assured I could come in with no issues. Once I arrived I was told they do not turn people away over the phone because their corporate office does random phone checks and the would get in trouble for that.

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Shawna Mccoy

They lie to you about your money and give you what they feel if your done giving your plasma they’ll leave you hooked up until they feel like unhooking you and if you ask it’s a problem. Some of them will sabotage you so don’t be afraid to refuse service from the workers if you feel disrespect. My son still goes there I haven’t been in years and nothing has changed .

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Michael Smith

One day they had to poke me twice to get good blood flow. Today when I went in they said I had an extra needle mark in my arm and I did try to explain it to them but they didn’t listen to me

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Mack

Ben, the Manager poorly manages this place. He manages with his ego first. He runs off Donors left and right. They are super slow these days and I think people are just getting sick of it. I think he forgets that Griffols make a lot of money off our donations while we are only getting scraps these days. They advertise as the highest compensating place but that is not true. I have been a loyal donor who goes twice a week but I am getting sick of how they treat everyone like they’re a crack head. Most of us have full time jobs and are stopping in before or after work.

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Chloe Noftz

They staff are friendly but the wait time is ridiculously long. They are understaffed and they really should consider call in appointments for new donors so they are scheduled.

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Clifford Balcer

Was signing up to be a new donor, but walked out. Think they forgot about me, but from the reviews not sure. Did paperwork then sat and did nothing for over an hour. This is the third place I’ve donate and the paperwork is the worst part after the paperwork it’s normal to fly through, not here. Place definitely could be streamlined. Not sure why the regulars keep going back. Several waited longer than I did just to have vitals check, and they weren’t busy.

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Natasha Kalas

Worst donation place I have ever been to. I donate to make some extra cash on the side just like most people that go here do. The staff does not treat us like humans and they are very much un professional. I’m a nurse and work in a healthcare field and can say on many counts I’ve seen things that should be reported in all honesty. The only good women there is “mama” as everyone calls her. The manager Bill is down right unfit to be running that place. I had an incident happen and he basically told me his staff was right and I was wrong and he would defer me if I kept trying to explain myself. I thought it was disgusting behaviour and immediately called corporate who said they would further investigate as he can not defer me for such reasonsings.i do not encourage anyone to go here. The sign up wait is4+ hours and even if you are a regular donor it still takes about two hours because everyone just sits around talking most of the time

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Jay Morse

3 times in a row I have been there and have had trouble with the screening process, the last time being today. After donating 16 times I now am told I can’t donate because I apparently don’t know my own address. Staff argued I have the wrong address to MY OWN PLACE. Most of the girls in the back talk about other donors, goof off and one joked about using crack, which I find very unprofessional. I’ll never recommend them.

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The 5M Family

Good pay but sometimes the wait is too long and people not hustling. It would be even better if they had a crowd meter on the app or website like planet fitness. I wish people didn’t have such down attitudes and vibes, we all work for a living outside of plasma giving but make the best of it. Smile!

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Jorden Bentz

Spent 3 hours here with Nurses trying to defer me at every moment. When I still wanted to continue they refused me out right. If you didn’t want my plasma you could have said so before I wasted 3 hours of my day.

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